Customer Service
At all hours, contact us via email at info @ islandpaddlerhawaii.com.
Our shop hours are:
- Monday through Friday 10 am - 7 PM
- Saturday 9 am - 6 pm
- Sunday 11 am - 3 pm.
Our two locations:
- 716 Kapahulu Ave, Honolulu, HI 96816 (808) 737-4854 (Click for Google Map)
- 350 Hahani St. Kailua, HI 96734 (808) 262-4866 (Click for Google Map)
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We ship via USPS most of the time. Longer paddles may require additional shipping payments.
- Privacy & Security
- We honor your privacy. We never give out any information and only send you emails regarding your order or if you opt in to our mailing list.
- Returns & Replacements
- No returns. We are confident you will be satisfied with your purchase.
- Ordering
- Online orders are processed as soon as possible and usually ship within 1-2 business days.
- Payment, Pricing & Promotions
- We accept Visa, MasterCard and checks by mail. Your credit card is not charged until the day we ship.
- Viewing Orders
- Track your order from our Orders & Returns page. http://www.islandpaddlerhawaii.com/sales/guest/form/
- Updating Account Information
- Please know you can update your account by logging in to your account. http://www.islandpaddlerhawaii.com/customer/account/login/
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