Island Paddler, Hawaii's outrigger canoe paddling store.

Customer Service

At all hours, contact us via email at info @ islandpaddlerhawaii.com.

Our shop hours are:

  • Monday through Friday 10 am - 7 PM
  • Saturday 9 am - 6 pm
  • Sunday 11 am - 3 pm. 

Our two locations:

Shipping & Delivery
We ship via USPS most of the time. Longer paddles may require additional shipping payments.
Privacy & Security
We honor your privacy. We never give out any information and only send you emails regarding your order or if you opt in to our mailing list.
Returns & Replacements
No returns. We are confident you will be satisfied with your purchase.
Ordering
Online orders are processed as soon as possible and usually ship within 1-2 business days. 
Payment, Pricing & Promotions
We accept Visa, MasterCard and checks by mail. Your credit card is not charged until the day we ship.
Viewing Orders
Track your order from our Orders & Returns page. http://www.islandpaddlerhawaii.com/sales/guest/form/
Updating Account Information
Please know you can update your account by logging in to your account. http://www.islandpaddlerhawaii.com/customer/account/login/